Get in Touch
Contact us for any further questions, possible projects & business partnerships.
Contact Information
sonaiknitcraft@gmail.com
Visit Our Store
5 no Khudirabad Kolkata
West Bengal 700152, India
Time Opening
Weekdays:
9:00am - 20:00pm
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Frequently Asked Questions
Quick answers to common questions
What materials do you use?
We use premium materials including merino wool, cashmere, alpaca, and organic cotton. All materials are carefully sourced for quality and sustainability.
How long does shipping take?
Standard shipping takes 3-5 business days within India. Express shipping is available for 1-2 day delivery. International shipping takes 7-14 business days.
Do you offer custom sizing?
Yes! We offer custom sizing for most of our products. Contact us with your measurements and we'll create a piece that fits you perfectly.
What's your return policy?
We offer a 30-day return policy for unworn items in original condition. Custom-made items can be exchanged within 7 days if there are sizing issues.